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Booking for custom ear plugs and wax removal


Wax Removal

To Book an appointment for WAX REMOVAL scroll down the page. Make sure the “Wax Removal Clinics” button is clicked/tapped, then simply choose the closest location/soonest appointment to suit.

Custom Plug Clinics:


The best option for ordering our plugs is to attend one of our Cornish or Pop-Up SurfMouldPro clinics. You can find these below on the “Custom Plug Clinics” button. The booking fee is £20 and includes a consultation with one of our highly experienced Audiologists, an ear health check, advice, video otoscopy (a small camera shows you inside your ear canals) and impressions to create your bespoke ear plugs.

Please note: If you attend one of our clinics you do not need to fill out the online order form. This will be done within your appointment.


At our clinics we are able to offer FREE impressions to children.

Please note if wax needs to be removed in order to take the impressions, if time allows, we can do so at a reduced charge of £10/ear.

Ordering Plugs Via Partner or Independent Audiologists

Can't attend one of our custom plugs clinics? Don't worry you can still order some #SurfMouldHappy for your ears. The solution is to either visit one of our Partner Audiologists (choose the Partner Audiologist menu below) or arrange an ‘impression-taking’ appointment with your local Audiologist/Hearing Protection Provider. Take your impressions away with you, package them carefully and send them in to us - please see the detailed instructions document.

It is really important that you ask your Audiologist to read the short, technical instructions on the Tip Sheet (attached to the ordering instructions). This will ensure you  get the best comfort and seal from your SurfMouldPro plugs.

Please note Partner/Independent Audiologist will make their own charge for both adult and children’s impressions. This is payable on the day and can vary depending on location (usually around £30).

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